At Splendid Travels our objective is to be the 1st Choice as a Operating Manager for Hotel & Club Owners, Premier Brands and Employees. Our Operating Strength, Experienced team along with commercial savviness assures owners of strong financial results and achievement of their investment goals.
Operation Management Strength
We ensure proper and consistent processes are put in place along with regular training to provide great guest experience and drive guest loyalty. Proper checks and measures are set.
Ensure Staffing Efficiency
Hire, Train, Enable and attract the best talent and nurture them with regular training programs to drive employee efficiency
Drive Customer Excellence
To put it simply, be the guest’s preferred choice of hotel. Build a guest-centric culture by developing a robust guest feedback & satisfaction system.
Sustainability Initiatives
We all have a commitment to society and our planet. ‘Going Green’ is wired into our business DNA. Our comprehensive operations roadmap emphasizes on conservation of energy and water, reduction of wastage and Carbon footprint.
Sales, Marketing & Revenue Management
The key driver to any hospitality venture is to clearly identify and control its revenue streams and help identity new ones. In each property, we establish a strong commercial structure which will enhance revenues from Rooms, Food & Beverage and other hotel facilities. The focus is on growing revenues and market share. We put together a strong sales network, distribution and OTA management, while providing regular sales training to the team.
Efficient Cost Management
Better cost management to improve bottom-line and efficiency, thereby improving profitability.